Message Routing
Your note is assigned to the correct record based on the name and contact details you enter during Sign Up.
LaTrade AI routes inquiries through the details you provide on the Sign Up page. This section offers high-level guidance on what to include to ensure your message reaches the right team.
We don’t publish direct contact lines here. For consistency and traceability, questions are processed through the Sign Up flow using the information you submit.
Your note is assigned to the correct record based on the name and contact details you enter during Sign Up.
State a clear subject, a brief summary, and any related page reference to speed processing.
Our handling practices are documented in the policy pages. See the footer for privacy and cookie details.
To reach LaTrade AI, head to the Sign Up page and submit your details. After you send it, reply to the follow-up message to share your topic and any context.
Visit the Sign Up page and complete the required fields.
Use the follow-up channel to provide your topic, any related page, and a concise summary.
Our responses follow the hours outlined below; timing may vary with workload.
We aim to reply within one to two business days. Weekends and holidays are excluded. During busy periods, response times may extend.
Mon–Fri
Inquiries are handled during standard weekday hours.
1–2
Typically, a first reply lands within this range.
Clear
Well-defined topics with context minimize back-and-forth.
For questions and follow-ups, complete the Sign Up form with your details. This keeps outreach aligned with our published guidelines.